The store has poor customer service in that they do not take their customers serious, and the experience in particular with the leadership of the Northern Cape hub management is of an extreme poor level of management that proves lack of leadership

The store has poor customer service in that they do not take their customers serious, and the experience in particular with the leadership of the Northern Cape hub management is of an extreme poor level of management that proves lack of leadership. And this emanate from their head office in that a store of that magnitude failed to resolve a mere replacement function after the insurance finalized and settled an insurance claim, this simply tells me that they don't value their own mission and vision of the organization.