Terrible Service and Trying to Exploit a customer

3 Feb 2016 I purchased a KIC Fridge an upon opening it found that there were 2 dents by the KIC sign i reported it an was told KIC would refund me R300 or get a new fridge the sales agent also suggested I take the money as would have to wait for stock. I also after found that light switch in fridge was faulty and 2nd draw in freezer does not fit an slips off rail I was told this would be fixed on site. 8 Feb was told to wait till end of wk to be credited as they busy wit stock take . later that eve sales agent Sideeqa msg me to say i will be credited an receive a new fridge but at the end of the wk. 17th Feb Sideeqa calls me says i need to bring fridge in as i did not pay delivery fee also not mentioning the credit she spoke of. I therefore disagreed as I already payed to fetch fridge now must pay again petrol an hire a vehicle an the problem is not due to my negligence. Sideeqa then tells me KIC is not a good brand an I should upgrade to HiSense or should buy a small fridge an a chest freezer as i explained i bought fridge for freezer space. Why not mention this before I bought it instead she went out of her way to make the sale of the KIC knowing in her mind its problematic