Terrible Quality and After Service

Bought a Nordic Recliner Lounge Suite less than 1 year ago. The suite is literally falling apart - it is definitely a structural and manufacturing problem. They did a video call assessment and decided is is our fault but if someone would have come out they would have noticed some of the seats have not even been sit on but it is falling apart. House and Home Potchefstroom is not willing to solve this problem. Terrible quality and service - we also had a bed that they had to exchange 4 times due to manufacturing problems.