;Terrible ; Bad service delivery to a Customer.

I Bought a 50 cm Hisense Tv on 15th December 2024 at House &Home furniture shop.Saleslady completed the whole sales transaction without switching the TV on and off as i requested to her twice before we left the shop. .She only answered that the TV was working 100%.She then layed the TV on a bed to look for the remote without my presence.She then wrapped the TV in clingwrap and other wraps at the back of the shop without my Presence.Then they put it in a trolley and hand the trolley to me ,my husband and 2 sons .They carried it to the car.Whe i got home and opened i saw the screen is badly damaged with a whole on it.I immediately called the saleslady to report it and took it back the following morning .Whereby the manager phoned the next day to explained that theres absolutely nothing that they can do they cannot refund neither repair the TV. On my way home from the shop i went to OK furnishers in Uitenhage also belong to their group .Asking the saleslady for the very same DEMO TV on display she explained on her own very clearly that they do not sell DEMO TVs to their customers because they cannot guarantee that its 100% because it was switched on nd off everymorning maybe for the whole year and that that DEMOS do not have a box to give to the customer so she cannot helped me and that was the only TV in stock . That is what j called a Honest ;Justify Service of that Saleslady . The manager was very arrogant as if He was present This Type of performing a sale to a happy unconcious customer is a shame .