BK
Bongiwe K

1 reviews | Active since Feb 2015

18 Feb 2015, 06:38

sold very uncomfortable bed and refuse to take bac

We bought a bed to them on the 07Jan 2015 for our wedding the week after we complain to them because the bed was very hard and very uncomfortable theirs sales manager Mr steven Young said we must choose another bed there after they sent branch manager Ms Rani Challen was rude and wasnt willing to help

0
Replies (1)
House & Home
House & Home's reply18 Feb 2015, 09:05
Official
Hello Bongiwebt,

We acknowledge receipt of your complaint and quote Ref Nr 004947-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office