Service SUCKS, or is it LACK thereof.

What a pity you don't have a zero rating possibility. After buying 4 x bar stools (7 months ago), 1 of the stools malfunctioned at the base. I returned the chair, had no reply in 2 weeks. I followed up and was told that the supplier claimed that it is due to normal wear and tear. This assessment was made from pictures sent to their supplier. NOW THAT PART SUCKS. HOUSE & HOME, BAYWEST, PORT ELIZABETH - your service SUCKS. HOPE ENOUGH PEOPLE READ THIS REVIEW AND MAKE UP THEIR OWN MINDS. I am considering to take my welding machine along, and fix the Stool on your premises. What a waste of R1500. Enjoy NY gift to you.