Sells Faulty furniture, impossible to return

Bought a bed and tv from House & Home Port Elizabeth. Firstly when receiving the bed, the base was already making noises, so i trying to phone them with no results, went into Home & Home Greenachers lodge the return of bed, Manager told me he has log it with suppliers and i should be waiting for them to phone me back. Waited like a whole month with no call from House & Home nor the supplier, now its been almost 2 months sleeping on a horribly uncomfortable bed. I phoned House & Home again. Spoke to a different manager and she told me the faulty bed was not even lodge with supplier, now i have to wait another 7 to 21 working days for the supplier to reply, Still have not received any feedback to date. Not just the Bed was faulty seem the smart tv you sold is faulty as well, no sound when on Internets playing, You guys really suck in costumer returns and keeping in contact. For me it seems like, you are quick to take cash and sell faulty stock. i feel this is very unprofessional in ever way.... might just be my last shopping at this horrid place