Scandalous online store

We ordered a Philips air fryer through the online portal on 13 January 2023, which item was clearly marked as being in stock. To date (25 January) we are still waiting for confirmation when we can collect this item. Despite numerous emails to the respective departments we still have no idea when we will actually receive the air fryer. We are now being told that we will received this item as soon as they are able to source one. What this amounts to is that they blatantly take your money although they don't have stock of the item that you are ordering. Totally shocking and *********!