RICHARDSBAY IS ROBBING US R21999 FOR A DENTED FRIDGE!!

We bought a fridge at their Richardsbay branch, upon collection they didn’t open the fridge for us we were just told to sign to acknowledge receipt. When we arrived home we found it was dented and we returned it on the same day within an hour’s time. They refused giving us a new fridge. They harassed our hired delivery truck driver and forced him to confess that he damaged the fridge, that time I drove in front of him all the way home. We were refused a new fridge and later offered another fridge which was on their display but ALSO DENTED! They said getting our money back was out of the question. It’s been 3 weeks and they won’t give us our money back!! THEY SELL DAMAGES GOODS, DONT HABE SURVEILLANCE CAMERAS AND REFUSE TO REFUND CLIENTS. They are basing their refusal on allegations and assumptions that the fridge fell and the condition of the packaging when they can’t even show us how the fridge left the shop.! ****** white branch manager we asked for a meeting he didn’t even give us a minute!