MS
Mahlatse S
1 reviews | Active since Jun 2021
13 Dec 2023, 09:44
Regretful. Lesson learnt. Never again
This is by far the worst customer service I've ever experienced. I've been trying to call all extensions of their so called online department, no answer. I've sent e-mails, no reply. I need my bed delivered yesterday, it's been 2 weeks no feedback nothing!! Such disrespect for customers. Nie Meer!! Next thing they'll be closing for the holidays
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Mahlatse S's updateReviewer Update
19 Dec 2023, 13:41Many thanks to the staff at house & home festival mall. I called the store for assistance on Saturday the 15th Dec, they liaised with the warehouse and were finally able to track my order, my bed was delivered yesterday afternoon. Thank you to Ayanda. But I honestly wouldn't want to go through such again. 3 weeks yonke
MS
Mahlatse S's update19 Dec 2023, 13:41
Reviewer Update
Many thanks to the staff at house & home festival mall. I called the store for assistance on Saturday the 15th Dec, they liaised with the warehouse and were finally able to track my order, my bed was delivered yesterday afternoon. Thank you to Ayanda. But I honestly wouldn't want to go through such again. 3 weeks yonke