Refuse to deliver...at work

I needed to open an account on my name so I went to House and Home Menlyn.<br> 1.) Load shedding was in progres so they told me they can't assist me, although generators were running.<br> 2.) When the power went back on I went back to the store and they still told me computers are off they can't assist me(I was waiting for 3Hours before getting service)<br> 3.) 3de time going back and printer didn't work so they couldn't print the contract.<br> 4.) 4th time going back atleast I got to sign my contract this time, but they refused to deliver at work...after I'm willing to pay the delivery cost.<br> 5.) Norman phoning me most of the time I needed to repeat myself, but atleast he did try to help me but Mr J Smith is not willing to help me.<br> 6.) This is going on for a week and still I dont have the item that I needed to pay deposit for.<br> 7.) The only thing that they cared about was paying deposit....even before signing the contract , and making promises like deliver the contract at my store that never happend aswell.<br>