Rediculously bad service.

The store opened on 29/10/2015. Saturday 31/10/2015 we headed off to go and look at the exciting new shop. I am going to skip past the part where every salesman ignored us for over 45 min! finally a lady asked if she could help us. We wanted a cantilever umbrella and a Maximus lounge suite and a huge 3m x 3m Gazebo (guaranteed!) we were busy discussing weather we wanted out door furniture too. the woman helping us got side tracked by another customer that wanted to buy something.<br> <br> We told her we were ready to make the sale, 30 min later she was still helping the other customer. We changed sales ladies, sale done CASH. We were then promised that our lounge suite would be here on Thursday. I phoned this morning to confirm and now after a whole day of frustrating calls I was told that our lounge suit will only be here next week Wednesday. Ive sold my old suite , so now I must sit on the floor for a week!<br> <br> How can you open a new store have seriously good specials and not make provision for additional deliveries from your DC during this peak time? Personally I find this ridiculous! I was happy to support you, pay you but now that you have to deliver you are full of bad excuses!