Poor service

On the 23rd June I bought a Green coil bed for R10000.00 at House and Home Arbor Crossing in Durban, the consultant that assisted me is Chris , delivery was supposed to be on the 25th of June 2020 however no bed was delivered. From the 1st, 3rd,6th and 7 of July I have been contacting the store to speak to the manager but I'm being told that she is busy on another she will call me back, manager has not returned any of my calls.

Today I spoke to Chris whom had promised to call me back but did'nt. He has advised me that they had a problem at the warehouse, expecting new stock to come in on Friday and they would deliver the bed on Saturday 11/07/2020.

Why must I wait 14 days for delivery without communication.. I'm disgusted by your poor service.