TM
Themba M

1 reviews | Active since Feb 2016

19 Feb 2016, 16:07

POOR SERVICE

I have been waiting for a simple home Theatre to be available so a can go and collect it ,from December i was told their out of stock and their waiting for their supplier to deliver new stock since December 2015 and 3 months later anything ,I HAVE PAID FOR THE THING also tried called them, went there to enquire with on joy ,What was meant to be a Christmas gift by the looks for it will be an Easter gift.

0
Replies (1)
House & Home
House & Home's reply24 Feb 2016, 07:31
Official
Hello Baby12345,

We acknowledge receipt of your complaint and quote Ref Nr 010090-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office