Poor service

I bought a longe suite and bedroom suite on the 24 November 2017 at House &Home in easgate mall. I was told i could expect delivery the following week. It is now 2 weeks later and still no delivery. Went in the store to enquire and was told the furniture would be delivered during the course of this week and that they would call me. It is now friday and still no phone call. I also tried calling their offices and the phone rings unanswered. I have no idea when my stuff will be delivered and no one is giving me a clue or atleast an explanation of what the hold up is. This is a serious lack of customer service and i would really appreciate getting my money back if they cannot deliver the products i bought. This is really frustrating and an inconvinience