Poor Service

I came into the store today to purchase a cellphone when I entered I looked at the cellphone waiting to be helped for almost 30 minutes in store. Finally we got the help we needed, but had to wait another 20 minutes to Rica the phone. Finally the sale was done and I was so excited at home to open my new phone and to explore what it can do only to find out that the sales person had given me the wrong sim card which is not compatible with the phone that I purchased. Than I had to drive all the way to Canal Walk just to go and purchase a Sim Card that is compatible with the new phone. I am really disappointed as the service I received.