JZ
Jenette Z
1 reviews | Active since Aug 2014
24 Aug 2015, 08:39
Poor Service
Broken unit purchased from House and Home - Week of the 20th of June 2015.<br> <br> With a 1 year guarantee or optional 3 guarantee for ex amount of money.<br> <br> Wonder if i had fallen for that - if i would still have a broken unit.<br> <br> Today is the 24th of August 2015.<br> <br> It has been another 14 days since I took the Broken unit back to the store - at my cost AGAIN!!! (this is a follow up on my last complaint on HelloPeter)<br> <br> <br> <br> <br> <br>
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House & Home's replyOfficial
24 Aug 2015, 08:48Hello JENETTE_VAN ZYL,
We acknowledge receipt of your complaint and quote Ref Nr 007209-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007209-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply24 Aug 2015, 08:48
Official
Hello JENETTE_VAN ZYL,
We acknowledge receipt of your complaint and quote Ref Nr 007209-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007209-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office