poor service

My mom bought dining room furniture on Wednesday the 19th and she was told it would be delivered on Friday. By Saturday we still hadn't received it. We called them to find out what the problem is and we were given stories. When the furniture finally arrived we were told that they don't assemble ( after they promised my mom at the shop that they would assemble) House &Home has been unprofessional and and full of stories. We are so sick of that store. We called them to find out what's the story with the assembling and we were told they would send someone. When the person arrived and assembled,all was done wrong and some *****s were missing, REALLY House & Home REALLY