Poor quality and service

If you are planning on buying furniture I would recommend that you use someone other than House and Home. You pay for low quality furniture and a very high price only to find it will only last a year or less. There is also standard as to the staff they employ as some do a excellent job while others just have a don't care attitude. I bought I recliner set from them with the promise of good quality and long lasting. Less than 1 year later the mechanism was faulty. I called them and they sent a repair guy to collect and repair. This took 2 weeks. Not 15 days later I had the same issue and this time the repair was done a lot faster. Now the 3rd time I was getting frustrated with the process and I was told that they would rather look at a replacement. Not happy but it seemed like a better alternative. After 4 weeks of my complaint and having to phone them several times I was told that the can recommend a reapairer but it would be for my own account. So please rather spend a little more but buy somewhere else. Will save you money and effort at the end of the day.