Poor online customer and service delivery.

I am extremely angry and disappointed with the service I have received from House & Home. I placed an online order on 4 August, and today, 19 August, I STILL have not received my items.

What makes this even more frustrating is that I have contacted them multiple times, yet nobody seems willing to take responsibility or provide me with a proper solution. I even tried to cancel the order, only to be told that I must first receive the items before I can cancel. How does that make any sense?

This has been an incredibly frustrating and unacceptable experience. I paid for my order and have been left waiting with no proper communication, no delivery and no satisfactory response.

I am extremely disappointed with House & Home and the way they have handled this matter. I would strongly advise potential customers to think twice before ordering from them online. This is NOT the level of service a paying customer should receive.