POOR CUSTOMER SERVICES AT HOUSE&HOME GATEWAY!

Absolutely terrible service!!! I spent thousands at this store in gateway poor customer service By store ,Store manager does nothing to help customers I've sent an email to *** given to me by the sales person I've sent the email on the 4th of September but no feedback from the store its now the 14th of September 2023..I've also been in the store And the Sales person said this is the correct Email Address to send my query ,The store does nothing to assist I need the customer service complaint email address and Head office details to send my Complaint through as I purchased a Hisense Smart TV The TV freezes and it is not the remote I've already sent a detailed email to the store I went in store I even sent an email I have proof of purchase to provide the store seems to not care about customers !!! MY TV IS ON WARRANTY AS WELL This is the second time I'm having this poor customer services Previously my fridge started building up Ice and the sales person **** to me that it was frost free just to get a sale I will no longer be making purchases at this store As customers are not valued !!I've made purchases since 2019 And previously my Parents made alot of purchases as well since House and Home was opened In Gateway years back The Service is poor Therefore I am Posting my review on Hello Peter