RL
Roushka L

1 reviews | Active since Feb 2016

02 Jul 2020, 14:10

Poor customer service and non-delivery of product

I made an online purchase on the 4the of June 2020. On the 11th I received an email to a manager to arrange for delivery. I followed up a week later and no response. Then they include me in a few emails to each other and their delivery provider and still nothing.

I sent an email todays ago and it hasn't been responded to. I have tried calling them on all of the they numbers they provide and no answer. Even tried calling customer service service and no answer either. For today I have made over 15 calls to their various numbers and all have gone to voicemail.

If my item is not delivered by 3 July 2020, I want a full refund so I can purchase from a store that will actually supply.

So much for delivery between 3 to 5 days once payment clears!

Ur custome service and service delivery sucks! You dont deserve any business from people.

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