POOR CUSTOMER SERVICE

I bought a brand new Defy Top Loader from House and Home Constantia Roodepoort on 01/06/2022. Today is 22/06/2022. Shocks need to be replaced. The drum switch needs to be checked, the drainage and computer box needs to be checked. I called House and home and they're just not interested to replace the machine but rather sends Defy technicians to fix it. The machine is 22 days old. Don't even bother speaking to the "manager" Jonny because he just puts you to Leezl who in turn just takes your details to give to Defy. People, do not buy from House and Home Contantia Roodepoort. This is my 2nd bad experience. DO NOT USE THEM. POOR CUSTOMER SERVICE OR NON EXISTANT CUSTOMER SERVICE!!!!!!!!