poor customer relationship

I bought a lounge suit on wedensday and paid R400 for delivery. Total of R25399. And was told they will deliver . Next day(thursday) then they phoned to say no they wil be here at 11am this morning(friday)<br> At 13:00 I phoned them and they said they had delays. At 13:30 Susan phoned and said that the truck is leaving now. 15:05 I phoned back and then they say \ the truck only left at 13:45. And 5 min later Susan phoned again and said they had another delivery to do in town. It is now 15:30 and no truck. What are they using wheel barrows?. If I didn't pay cash I would cancel the thing. It seems as as long as they get the money they don't care about the customer."