****piest service ever

Giving them 1 star is still generous. On the 6th of June we bought furniture that was supposed to be delivered the 13th of June. Not once did they phone. We phoned the 13th only to find out our stuff will not be delivered which we did not mind coz we were busy painting. I still asked consultant if she tried to get hold of me that Saturday coz my phone made nonsense the Saturday she stil said yes she tried the Friday lol ****! Anyhow she said Wednesday it will come that Wednesday only time she phoned to say jo truck will arrive Friday still no contact from her after that I phoned Saturday still nothing. And they dont pick up the 1st time it is after numerous attempts to get hold of them. Phoned again they said consultant will phone back never happened. So I went to the store the next day unproffessional service from security to consultant. She said she will phone me the following morning they bust with sorting out deliveries which I dont get coz goods vome from the warehouse. I phoned the following day I start to complain they put phone down I my ear that's when I contacted head office. My goods eventually arrived later the day however couches came without ottoman (came later that day)only received my headboard and dresser but no bed. The consultant phone to say no bed will come following day still waiting. Dresser came with 2 bolts to fasten iso 4 where of the holes dont even line up, ***** the draw handles tightly but still hanging.That Saturday we went to the store Manager couldnt be bothered. Regional manager phoned said he will be on my case and keep me updated lol what a joke. Apparently the bed company didnt send the beds that we ordered and it take 6 to 8 weeks to make 1 bed yeah right. Today is the 8th of July and still no bed. This is the House and home branch Baywest Port Elizabeth. They want ppl that deliver them a service to be up to par yet they cant fo it.