LW
Laiken W

1 reviews | Active since Mar 2017

25 Mar 2017, 09:28

Pathetic Support

<p>I purchased a fridge on credit from House and home Eastgate on 2 December 2016 , from the day they delivered it the fridge has given me issues. The light hasn't worked and the fridge is not defrosting correctly. I have been trying to get a hold of house and home via email and telephone but it would seem that they have a complete disregard for back up support on their products. When eventually I was contacted back, two months ago, by the technician, he tried to schedule an appointment with me and we had set an agreed time but he never pitched. Since then I have never been contacted by house and home. <br />If this is the support I'm going to be receiving from house and home then I demand my contract with them be ripped up seeing as how they have no integrity to uphold the promises their 'warranty' claims. I am not willing to be tied down to a retailer who has no regard for the client and the rectifying manufacturing issues.</p>

0
Replies (0)