PATHETIC SERVICE FROM HOUSE AND HOME

I have never received this pathetic service from a business in my entire life. My Restonic Bed is extremely damaged and i requested a replacement, i was advised that they have no stock this is happening for the last few months, eventually i asked for refund and still my bed has not been collected. I have been dealing with Klas from Menlyn and Robbie from Edenvale and i have been going around in circles trying to get the bed collected and getting my refund.