wR
werner R
1 reviews | Active since Mar 2011
31 May 2015, 21:55
Pathetic service from House and Home
I recently bought a six-seater lounge suite from House and Home, Somerset West. When the delivery was made, it turned out that two cushions were not the ones I had ordered in addition. The salesman Eric subsequently explained that he used the wrong code numbers. I went to the shop on Tuesday 26 May and spoke to Eric. I explained that because the so-called \special"on the two cushions was erroneous"
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House & Home's replyOfficial
01 Jun 2015, 08:06Hello richterwa,
We acknowledge receipt of your complaint and quote Ref Nr 006573-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 006573-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply01 Jun 2015, 08:06
Official
Hello richterwa,
We acknowledge receipt of your complaint and quote Ref Nr 006573-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 006573-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office