PATHETIC SERVICE

I DID A LAYBYE AT HOUSE AND HOME IN CONSTANTIA KLOOF MY LAYBYE WAS PAID FULLY TODAY VIA EFT AS I WANT TO COLLECT MY STUFF ON SATURDAY OR SUNDAY BECAUSE I CANNOT AFFORD TO PAY R350 MORE FOR DELIVERY WHICH MOST COMPANIES DO FOR FREE FOR PURCHASES OVER A CERTAIN AMOUNT, IT SEEMS THAT THIS COMPANY IS NOTHING SHORT OF INCOMPETANT.

THE SALES REP THAT ASSISTED ME NAKITA IS NOW NO LONGER A SALES REP AND SHE ADVISED THAT SHE WILL GET SOMEONE TO CALL ME, I EXPLAINED TO HER OVER THE PHONE THAT I WANT TO COLLECT MY STUFF THE WEEKEND AND I WOULD LIKE TO KNOW IF I CAN PAY WHEN I GET THERE AND TAKE THE STUFF SHE IGNORED MY QUESTION COMPLETELY.

AFTER SENDING PROOF OF AYMENT WASEEM CALLED ME AND ADVISED THAT MY ORDER HAS BEEN PLACED WITH THEIR WAREHOUSE BUT THEY NEED TO NOW WAIT UNTIL MY PAYMENT REFLECTS BEFOR THEY CAN RELEASE MY ORDER.

ALL I WANT IS TO COLLECT MY STUFF, WHEN I ASKED THE QUESTION ABOUT PAYING THE BALANCE WHY WAS I NOT ADVISED THAT IT WOULD BE BETTER TO JUST COME IN STORE AND PAY RATHER THAN THROUGH EFT.

I AM SO FRUSTRATED