PATHETIC SERVICE

Hi,on the 17th Oct I went to H&H Roodepoort to buy goods for a complete household. First we were told that there was a 10% deposit required which we were happy with, only to find out on the 27th when we supposed to sign the contract that they want a 20% deposit instead.I complained to management about not being informed ealier but nothing was done.Because i had run out of time and needed the furniture, i paid the 20%.The manager i spoke to at the time,Johnny, promised that delivery was no issue at all because as soon as they receive the payment, stock could be ordered and the goods will be delivered. I paid the Wednesday.The Friday i was told by the saleswoman Tsidi there was no stock and could they not deliver Saturday.This was impossible because i would be out of town. they delivered the friday and everything was damaged and had to be replaced because it was stock from the floor!! 3 weeks later, my bed is delivered and instead of the complete bed i only get a mattress!! This is the most pathetic store that i have ever had any dealings with! If i could return all the stock and tell them to keep it i would! this was an exciting time but that have turned it into a nightmare!!