Pathetic Service

We purchased a Defy fridge on 06/03/2015. Upon inspection after delivery we found damages to the unit. I returned to the store on 07/03 and spoke to the sales lady, Geraldene Doens, she then sent me to Porsha in after sales. She informed me that they would send me a new unit. A new unit was delivered the following week with the same damages. I sent that unit back, she promised to get back to me. She then called to say all the stock had the same damages. She then asked if I wanted the floor unit, I said no thank you. After no futher contact we went in and spoke to Louise de Bruin, she ordered 2 units from out of town. We waited another week for delivery. I went in on 10/04 to check the new ones, they were also damaged. It has been over month and still no new fridge. They offered a discount on the fridge, I dont want a damaged unit! I am very suprised by the pathetic service recieved from a large company like House & Home. I could have purchase the fridge anywhere but they claim to offer customer service, more like lack of!!! I think the next step will be legal action. Maybe its a good thing I'm with Scorpion Legal.