PATHETIC CUSTOMER SERVICE

H&H, I so wanted to complain about your service, but then there was no service to complain about!! Absolutely pathetic, no service, lack of service, no nothing.... I saw the Philip XL Airfryer online at a good price, went online, registered, ordered and paid with no issues, wonderfull... BUT, then we go to the selected store, 10km from my res, to collect only to be told 'Sorry, it's not on the system yet' What the hell, in todays age of technology where I can view my home CCTV from 1700km away, but you cannot process an order within 2 hours... And then there is no compromise, no 'Let me call the manager', no 'We'll deliver for free once we get this sorted' no 'Give me a second, let me see what we can do'... NO, just 'It's not on the system' Then I try phoning the store, the customer support line, the customer complaint line, even the HO number, but to no avail, the lines just ring... Absolutely pathetic, there just is no other way of putting it other than calling it 'absolute pathetic service'....