AM
ANUSHA M

1 reviews | Active since Jun 2020

31 Dec 2025, 08:37

PATHETIC CUSTOMER SERVICE

I have purchased a unit in 08/2025 from House and Home Gateway, and awaited stock arrival , in 09/2025 i cancelled and awaited response which they failed to contact me, i contacted them in Decemeber as i needed to purchase the units else where on a special for R3999 then House and Home advertised the same unit for R4999.99 but i couldn't purchase it online as the website was not allowing me to, i sent an email for assistance and got no joy , then they have in a week increased the price to R5499 and in another week for R5999 and insists that i purchase it for R5999........And Lee Ann from the online calls me and tells me that she cannot assist me as the issue was in August instead of reading all my mails,their pathetic service started in August. HOUSE AND HOME IS THE WORST FURNITURE RETAIL COMPANY WITH NO CUSTOMER SERVICE DELIVERY

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Replies (1)
AM
ANUSHA M's update31 Dec 2025, 08:47
Reviewer Update
HOUSE AND HOME ONLINE IS A ******* THEY CHANGED THEIR PRICES 3 X IN 2 WEEKS AND AONLY OPENED THE SYSTEM TO PURCHASE WITH THE HIGHEST PRICE