SB
Safiya B
1 reviews | Active since Oct 2009
21 Dec 2015, 20:29
Pathetic Customer Service
House and Home delivered a damaged wall unit to our residence 2nd Dec and despite numerous attempts to speak to Peggy at the Roodeport branch and false promises for the unit to be delivered we are still sitting high and dry with no delivery. You charge a fortune for your products but your after sale customer service is pathetic to say the least<br> <br> I am highly disappointed!!!
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House & Home's replyOfficial
22 Dec 2015, 07:18Hello Saffy786,
We acknowledge receipt of your complaint and quote Ref Nr 009305-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009305-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply22 Dec 2015, 07:18
Official
Hello Saffy786,
We acknowledge receipt of your complaint and quote Ref Nr 009305-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009305-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office