ONLINE ORDER

I PLACE AN ONLINE ORDER ON MONDAY 22 JUNE 15, ON THE SAME DAY I DID AN EFT REGARDING THE MY ORDER, I MAILED THE PROOF OF PAYMENT AS WELL AS INSTRUCTIONS TO [Email Removed] I SENT MAILS ASKING HOW FAR MY ORDER IS - NO RESPONSE, ON THURSDAY I PHONED THE CUSTOMER CARE LINE AND SPOKE TO NONI, I EXPLAIN THE SITUATION JUST TO GET FEEDBACK NOBODY RECEIVED MY PROOF OF PAYMENT - SO NOTHING WAS DONE!! I RE-MAILED MY ORDER AND ASKING FOR DELIVERY THE NEXT DAY, I MEANS THIS IS A BIG COMPANY WITH A BIG COURIER COMPANY (UTI) - OK THEN THEY HAD TO SOURCED THE COLOURS FOR ME AFTER THAT WAS SORTED, I AM STILL AWAITING DELIVERY. I MAILED KAREN OCTOBER THIS MORNING, GOT A REPLY THAT THE LADY WAS NOT IN YESTERDAY FOR THE WAYBILL, SO I BELIEVE NOBODY IN THE UTI COMPANY COULD GIVE HER THE WAYBILL NO????? FOR A BIG COMPANY LIKE HOUSE AND HOME AND COURIER SERVICE LIKE UTI, THIS IS PATHETIC!! I NEEDED THE CARPETS FOR A CRECHE WHICH IS VERY POOR FOR THE COLD WHEN THE CHILDREN TAKE AN AFTERNOON NAP, AND THIS IS THE SERVICE???