NOT WORTH ANY STARS!!!! BAD SERVICE!! #NOSERVICE but they take your money!

Not even one star worth... I placed a order online and pay immediately on the 17th of February. I received 2 emails. One confirming payment and a second saying that my order is being processed. THAT WAS IT. Now 9 days later and still nothing, i phoned the helpline. after holding on forever, i decided to rather write an email. Ive sent 2 emails a day apart, NO RESPONSE. Then i phoned again. Spoke to Thebogo. He informed me that there is no stock at the Mayville branch. but i can phone the manager at the store to follow up. He gave ma a number that does not exist. i phoned the store's landline number. The lady tranfered me only to hear the message... there is no one to take your call. This morning again i phoned the online help number. Explained my story to her and she rep****.... OH OKAY.. hold on. the phone was ringing with no answer. And it is most probably still ringing. Ive phoned the store directly AGAIN. It rang and after a while a voice said... im sorry.. there is no one to take your call. SO WHAT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i paid in full. but no one can assist... I should have listened to my friend who had the same experience a while back.. when she said STAY AWAY FROM HOUSE AND HOME!!!