RG
Rodney G

1 reviews | Active since Nov 2014

21 Aug 2015, 10:53

Not living up to services

On 03 Aug 2015 I took in my 43inch JVC smart TV to H & H for repairs due to its screen cracking during the transition of the load shedding being experienced. It was then sent to a 3rd party service repair company \Master Care"who sent in a plain simple ordinary document stating that it is uneconomical to repair and that it's the customer fault. Base on this assumption"

0
Replies (1)
House & Home
House & Home's reply21 Aug 2015, 11:03
Official
Hello priesta2j,

We acknowledge receipt of your complaint and quote Ref Nr 007724-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office