1 reviews | Active since Sept 2014
Not even a Sorry
<p>On Sunday 27 November I went to House and Home in Cape Gate. I saw a female sales attendant working at the shop and asked her to help me . She told me that she was going to the look and asked one of the male attendants to assist me. He showed me where the Playstationsame were and told me that he would ask someone else to assist me.(He was helping another client). . I waited for about 5minutes but no one came to help me. Then the lady returned from the looks, saw me standing and just walked on to her desk. I decided to leave. Eventually I went back on Friday 2 December, was helped and had to return on Tuesday 5 December. The sales attendant :Muriel started helping me. Another customer came and told her that he got someone else's bakkie during his lunch and came to collect his stuff. She told me she's gonna help him and will ask someone to help her with the form. I told her that I didn't have a lot of time and the other customer told me that "they" will come and help me soon. I waited for 45minutes and then went to look for the manager"Jannie"(I heard an employed call him that). The sales attendant also came out then and said she had to get help with my form(the name and registration number of their shop were filled in on the form) and also had to attend to other matters. Not once did either she or the manager apologise for my inconvenience. In other words I was wrong to complain. I checked and saw that for that 45minutes, besides for that customer collecting his goods, I was the only customer in the shop! I am disgusted that we still get such poor service in our country where people measure you on your outside appearance in order to decide what type of service they would give you. I am also very unhappy that she will get commission for this poor service. I just want to ask other people not to accept it when people treat you with such disrespect!</p>
