JA(k
Joseph Albertus (Brett) kriel
1 reviews | Active since Apr 2015
15 Apr 2015, 21:26
No reply
I lodged a complaint that my expensive coach set is falling apart and the the springs are collapsing. Only to be told my coach set is 2 days out of warranty. The manager promised to get back to me but has not and nothing is being done about it. The account was settled in full but invoices are still coming. All staff has made promises that they do not keep. Worst service I have ever received.
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House & Home's replyOfficial
16 Apr 2015, 08:25Hello BrettK,
We acknowledge receipt of your complaint and quote Ref Nr 005890-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005890-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply16 Apr 2015, 08:25
Official
Hello BrettK,
We acknowledge receipt of your complaint and quote Ref Nr 005890-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005890-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office