LM
LUNGA M
1 reviews | Active since Nov 2010
01 Feb 2016, 18:02
No Refund
Good Day<br> <br> I bought carpets from house and home on the 28th of January 2016 for R19,763. I called 01-02-2016 to cancel the order and was told that they cannot cancel as the carpets are on the way from KZN.<br> <br> I would like H&H to consider the refund, I am willing to pay penalties.<br> <br> Regards<br> Lunga
Helpful (0)
Replies (1)0
Replies (1)
House & Home's replyOfficial
02 Feb 2016, 07:28Hello LungaM,
We acknowledge receipt of your complaint and quote Ref Nr 009773-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009773-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply02 Feb 2016, 07:28
Official
Hello LungaM,
We acknowledge receipt of your complaint and quote Ref Nr 009773-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009773-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office