1 reviews | Active since Apr 2017

28 Apr 2017, 14:34

No Feedback Received

<p>Good day, </p> <p> </p> <p>I bought a bed at Alberton City branch in December 2015.</p> <p>We have noticed that the springs are making noise and this is very uncomfortable . We went to report this issue on the 17th of April 2017 at the store, and we were promised that a technican will contact us the next day and to date we have not recieved a call or reply from the store. </p> <p> </p> <p>Please contact me urgently as i need this issue to be resolved. </p> <p>Regards</p> <p>Fikile Makuwa (Mrs) </p> <p> ********** </p>

0
Replies (2)
's update11 Jul 2017, 10:10
Reviewer Update

This is really bad service as I received a call a few days after I lodged the complaint, and I was promised again that the technicians will contact me. Since then I've been waiting, it's been almost 3 months and I'm still waiting.

's update05 Dec 2017, 15:44
Reviewer Update
3rd time following up and nothing has been done, 5 months later!!!!!! Can a Senior manager please contact me urgently. Fikile Makuwa ********** **********