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Very upset with House and Home Menlyn. Ordered Patio set, paid deposit. Went Friday to sign the agreement, i changed their insurance to my insurance and they advised now they need to draw up a new agreement. the promised that i can come to sign on Saturday and arranged delivery for Sunday as all was approved. after waiting till 12:00 I had to contact them as no one provided feedback. Needless to say i had to call them 5 times before getting feedback after they promised to call me back. I had to wait till 4 for them to confirm i will not be signing any documents, again after I had to demand to talk to a manager.....Monday morning again waited till 12....I had to call to find out what is happening again no response. after 2 i demanded to talk to admin manager, it took her a few minutes to confirm i can come and sign, now my question is, why do i need to follow up constantly. went to sign and they promised delivery will be before 12 Tuesday, so I took leave from work to make sure i am at home when they deliver. Once again, no one kept me in the loop so again at 12 I called to esquire delivery status. Sales manager confirmed they are very busy and will deliver after 4. I specifically told him I took leave from work as he promised delivery will be Tuesday. After 3 i called again, i left 4 messages and no one returned my calls. Phoned delivery department at 4 where they advised they will follow up and advise before 5. After 3 more calls and messages including message to the manager, NO ONE returned my call or gave me update and after waiting the entire day and taking leave from work I still do not have my set. This is unacceptable and a client should not have to call 15 times plus to receive feedback. If you promised delivery will be on a Tuesday and for some reason this cannot happen, why not just call and notify me....I am very very disappointing and this will be the last time I purchase from this store