GN
Gerrie N

1 reviews | Active since Feb 2013

13 Jan 2016, 14:24

No Delivery...promises

Spend over R20k on items on Saturday...promised delivery by Tuesday... Wednesday call and now delivery is only happening on Friday...but not sure..I am so upset with this store..I paid cash and no delivery. Very sad...but I woll never after this delivery buy from this stores again....I am so upset...poor service...poor promises and the worst is that they have no stock......

0
Replies (1)
House & Home
House & Home's reply13 Jan 2016, 14:45
Official
Hello SHEQAuditors,

We acknowledge receipt of your complaint and quote Ref Nr 009545-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office