TO
Tessa O
1 reviews | Active since Apr 2010
02 Apr 2016, 18:41
No delivery!
They call me this morning to say they are going to deliver my chairs. After 2pm I call again to follow up. Keep getting cut off. Eventually get told they will be delivered between 4 and 5 pm. It's now after 6pm and no chairs and no phone call. Disgusting, I sat at home all day like an idiot waiting. I want my chairs and my delivery fee refunded!
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House & Home's replyOfficial
04 Apr 2016, 09:06Hello tessao,
We acknowledge receipt of your complaint and quote Ref Nr 010566-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 010566-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply04 Apr 2016, 09:06
Official
Hello tessao,
We acknowledge receipt of your complaint and quote Ref Nr 010566-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 010566-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office