HS
Hans S

1 reviews | Active since Sept 2014

13 Dec 2015, 09:30

NO DELIVERY

House & Home Maerua Mall. Pathetic lousy service, *********** management. <br> <br> My mother buys a fridge there nearly 2 weeks ago, pay via EFT to SA bank account, have to wait for funds to reflect in SA and then on the computer system locally, then the fridge was supposed to be delivered yesterday (12/1/2/2015) (delivery fee N$ 300), nothing, no fridge, no communication.<br> <br> And they give you an invoice for payment without any bank details on.

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Replies (1)
House & Home
House & Home's reply14 Dec 2015, 08:55
Official
Hello hsnam,

We acknowledge receipt of your complaint and quote Ref Nr 009212-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office