Next day delivery, 2-3 days later.

I come from a retail environment and use to higher standards. I went into House and Home N1 City on Monday 7 April after 17:00. It took less than a minute for the salesman to find me and try to help. He started off by saying " do you want it delivered today or tomorrow". I proceeded to get the paper work done while he was talking to other staff and customers. We got most of the formalities sorted and nothing got mentioned about delivery fees from Brackenfell. I live about 2-3 km away from the store and need to wait for 2- days for delivery at R500. While we were still completing the formalities, I get passed over to the salesman's ****orker to finish my application. Even the manager, who had to load my fingerprints, found his personal call with his colleague of more importance. We eventually decided to purchase ths machine cash the next day and got the surprise of the heavy delivery fee from some warehouse far away. Why should I pay for your poor planning, seriously.