TM
Tebogo M

1 reviews | Active since Jun 2015

12 Jun 2015, 13:56

Never will i ever open an account at House & Home

first complaint of this nature on Hello Peter regarding this issue of my account with the hope of getting assistance from House&Home. I have been an new customer to House&Home and wish to continue to support House&Home. I have been going through financial difficulty and thus have not been unable to fully uphold my House&Home account payments. Although paying late almost every month i do however try and make payments. Clearly I could not afford my monthly House&Home payments prior to 2015/02/01, and thus require some sought of assistance in fulfilling my obligations. My monthly instalment is currently standing on R720, I paid R2000, balance R7142.63 in April and I could not pay my account for May. To my surprise I got an sms stating that I'm currently having arrears of R525.89. I will be making a payment of R4500 now end of June, apparently the balance remaining is currently standing on R7600. Please advice or this account will definitely be closed in end July. Tebogo

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Replies (1)
House & Home
House & Home's reply12 Jun 2015, 14:42
Official
Hello TMatlakala,

We acknowledge receipt of your complaint and quote Ref Nr 006770-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office