My hard earned money down the drain, and left with a flat expensive box not a TV

<p>I'm really unhappy with the product and treatment I received from House & Home Witbank and Nelspruit. I bought a LG tv back in January 2015, thinking I was buying something of good quality given the price tag on the product. The contract stated that the tv has a 2 year gurantee and 4 year warrenty, to my suprise the tv only lasted for 1 year 11 months. I than reported that matter at House & Home Witbank early January 2017 as I was working in the Witbank area and was told to take the tv to Neslpriut were I bought it, now bear in mind at the time I reported the matter the tv was still under gurantee but due to work commitments I was only able to report the matter in Nelspruit late February 2017, I explained that I reported the matter in House & Home Witbank but was told to come to House & Home Nelspruit, but they told me the gurantee has lapsed and that they couldn't help me, and that i'll have to fix it myself, I'm not happy at all. Firstly I'm not happy with the product that was sold to me as I feel I was ****** of my hard earned money being sold a product that is of poor quality, secondly the treatment that I was given, I feel an e-mail or call to Neslpruit inforning them of my matter could have gone a long way, and this whole gurantee issued could have been avoided.</p> <p> </p> <p>I closing I have a frined who bought a tv at House & Home and had the same problem and that is starting to become a worrying factor if the goods we a purchasing from House & Home are of graet quality at all </p>