1 reviews | Active since Jan 2012

20 Jul 2015, 19:30

Muller and Haupt Ice Maker

Last week I complained about my ice maker that I bought and the Pc board was faulty, no parts were available and I was unhappy as I paid a lot or this ice maker. I got a friendly call from the store manager Rejeane Snyman from House and Home Krugersdorp she went the extra mile to get this problem sorted out. She called me on Sunday to say they would exchange my machine. <br> <br> Well meeting the friendly security female security officer at the door today and getting help from staff to help get the machine out my car, I just want to say thank you to Rejeane for all the help and friendliness and she can be proud to run a store with such friendly helpful staff, a friendly smile on the face makes a person feel like visiting the store again. <br> <br> Thanks Rejeane!! <br> <br> I Will leave my ice maker for 24 hours before testing it as I hear it works the same as a fridge and the gas needs to settle.

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Replies (1)
House & Home
House & Home's reply21 Jul 2015, 08:31
Official
Hello afkmhk,

Thank you for informing us of the good service you received from Rejeane. Your compliment will be forwarded to Senior Management for their attention.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office