TR
Tinira R

1 reviews | Active since Feb 2019

07 Dec 2020, 16:56

MISLEADING CUSTOMERS @ HOUSE AND HOME ONLINE

If there was a zero rating I would gladly rate these people zero. I purchased a dining room suite online on the 30 November 2020. Order number ***. I was not told they were out of stock when I placed my order. I recieved a confirmation saying order confirmed. I even paid fully for my order. I then emailed for my pick up at the Centurion branch. I did not get a response so I called the online call centre. I spoke to a lady named Lindo who asked me to proceed to the store and pick up my order, afterwards I recieve an email to say there is no stock. What nonsense is this. You gladly accept the order and not notify customers that there is no stock upon ordering. Then one employee states it can be collected while another still says no stock on email . SO WHICH IS IT. THIS IS ****** RIDICULOUS. Website states delivery in 7 to 10 working days.

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